Refund Policy (No Refunds for Digital Products)
Since our products are digital downloads, we do not offer refunds, exchanges, or cancellations once a purchase has been completed.
Exceptions:
We may offer a refund or replacement only in the following cases:
- You were charged twice for the same product.
- You did not receive your download link and our support team is unable to resolve the issue.
- The file is corrupt or not as described, and we are unable to provide a working version.
If you experience any issues, please contact us at support@voiex.co.uk and we will assist you as soon as possible.