Privacy Policy
At VOIEX LTD, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy explains how we collect, use, and protect your data when you visit voiex.co.uk and purchase our digital products.
1. Information We Collect
When you use our website, we may collect the following types of information:
A. Information You Provide to Us:
- Personal Information – Name, email address, billing details, and other information provided when purchasing a product.
- Payment Information – Payment is processed securely through third-party payment processors like PayPal or Stripe. We do not store credit card details.
- Contact Information – If you reach out to us via email, contact form, or chat, we may store your contact details and message history.
B. Information Collected Automatically:
- Cookies & Tracking Technologies – We use cookies to improve your browsing experience, analyze traffic, and personalize content.
- Device & Usage Data – IP address, browser type, device type, and browsing behavior on our site.
2. How We Use Your Information
We collect and use your data for the following purposes:
- To process transactions – Deliver digital products and provide order confirmation.
- To provide customer support – Assist with issues related to purchases or downloads.
- To improve our services – Analyze website traffic and customer behavior to enhance user experience.
- To send marketing emails – Only if you opt-in to receive promotions, updates, or new product alerts.
3. How We Protect Your Information
We implement industry-standard security measures to protect your personal data:
- Secure Payment Processing: We use third-party payment gateways like PayPal and Stripe, which encrypt and process payment information securely.
- Data Encryption: Our website uses SSL (Secure Socket Layer) encryption to safeguard your information.
- Access Controls: Only authorized personnel have access to customer data.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share data with:
- Service Providers: Third-party payment processors (PayPal, Stripe), analytics tools (Google Analytics), and email marketing services.
- Legal Compliance: If required by law or to protect our business, we may disclose your information to law enforcement or government agencies.
5. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings. Disabling cookies may affect site functionality.
Types of Cookies We Use:
- Essential Cookies: Required for basic website functionality.
- Analytics Cookies: Help us understand website traffic and performance.
- Marketing Cookies: Used for advertising and promotional purposes.
6. Your Rights & Choices
Depending on your location, you may have the following rights regarding your data:
- Access & Correction: Request a copy of your personal information or correct inaccuracies.
- Data Deletion: Request that we delete your personal data (subject to legal requirements).
- Opt-Out of Marketing: Unsubscribe from promotional emails at any time.
To exercise these rights, contact us at [your email].
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.
8. Children’s Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from minors. If we discover such data, we will delete it immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website signifies acceptance of these changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 Email: support@voiex.co.uk
🌍 Website: voiex.co.uk